Success Story
HCSC is a customer-owned health insurer providing affordable, quality care via Blue Cross and Blue Shield Plans. Committed to diversity, innovation, and impacting 15 million members’ lives.
The History
Since November 2021, HopHR has been working in collaboration with Health Care Service Corporation (HCSC), specifically with their Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. The mission of HCSC’s Blue Cross Blue Shield is to make quality healthcare accessible while ensuring affordability for its members. In just the first three months of our partnership, HopHR placed three candidates successfully, followed by another four, forging a strong alliance and collaborative relationship with the hiring managers at Blue Cross Blue Shield.
Challenges
We faced a challenge in sourcing qualified Data/ML candidates for specific locations, including Chicago, Texas, and Oklahoma during the COVID pandemic. Most of the tech companies adopted remote work policies during this time, making these locations less attractive to tech candidates who could now work from anywhere. Additionally, while HCSC offered reasonable salaries for these locations, candidates were receiving offers from companies headquartered in higher cost-of-living areas such as San Francisco and New York City, with more generous compensation packages. As a result, it was difficult to find candidates who were willing to relocate and align with HCSC’s salary range.
Key Results
Our specialization in AI/ML & Data Science recruitment allowed us to leverage our extensive network of highly qualified candidates and optimize the hiring process. We achieved an impressive submission-to-hire ratio of 1:7 for the Senior Data Science Product Manager position and an average ratio of 1:15 for all positions, including Data Scientist, Lead Data Scientist, and Senior Data Science Engineer. In total, we successfully placed seven data candidates in these roles, and our dedicated account management and top-quality candidates were essential in achieving this success.
7
Data Science & ML hired
1:15
Submission-to-Hire ratio
Quality Metrics
We significantly improved the submission to hire ratio from 1:25 to 1:10. This improvement reflects a more streamlined and targeted recruitment process that efficiently matches high-quality candidates with suitable roles.
Moreover, we managed to increase the percentage of candidates advancing from submission to the technical interview and from the technical interview to the onsite interview over time. In August 2022, 50% of candidates successfully moved from submission to the technical interview, while 42% progressed from the technical interview to the onsite interview.
Conclusion
In the face of pandemic-induced challenges and fierce competition for Data/ML talent, HopHR’s strategic collaboration with HCSC has achieved remarkable results. Through understanding HCSC’s needs and leveraging our strong network, we’ve seen significant improvements in key metrics, notably the submission-to-hire ratio. This partnership underscores the power of teamwork in advancing recruitment success, aligning top talent with a vision of quality healthcare for all.
“I had the pleasure to work with Allison at HopHR during a recent job transition. The team at HopHR was very professional and introduced me to a great company, where I am now employed as a lead data scientist. I am grateful for her help to find my dream job.”
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