Health insurance and telemedicine services
Blue Cross Blue Shield Success Story
HCSC is a customer-owned health insurer providing affordable, quality care via Blue Cross and Blue Shield Plans. Committed to diversity, innovation, and impacting 15 million members' lives across Illinois, Montana, New Mexico, Oklahoma, and Texas.
Key Results
7
Data Science & ML Hired
1:15
Average Submission-to-Hire Ratio
1:7
Best Position Ratio (Sr. PM)
We achieved an impressive submission-to-hire ratio of 1:7 for the Senior Data Science Product Manager position—demonstrating exceptional candidate quality and fit for this critical leadership role.
Across all positions, including Data Scientist, Lead Data Scientist, and Senior Data Science Engineer, we maintained an average ratio of 1:15, which represents a significant improvement from industry standards and our initial baseline.
In total, we successfully placed seven data candidates in these roles, and our dedicated approach to understanding HCSC's unique needs continues to yield positive results for both the organization and the candidates we've placed.
The History
Since November 2021, HopHR has been working in collaboration with Health Care Service Corporation (HCSC), specifically with their Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma, and Texas.
The mission of HCSC's Blue Cross Blue Shield is to make quality healthcare accessible while ensuring affordability for its members. In just the first three months of our partnership, HopHR placed three candidates successfully, followed by another four, forging a strong and productive relationship.
Key Challenges
COVID-19 pandemic location challenges
We faced a challenge in sourcing qualified Data/ML candidates for specific locations, including Chicago, Texas, and Oklahoma during the COVID pandemic. Most tech companies adopted remote work policies during this time, making these locations less attractive to tech candidates who could now work from anywhere.
Salary competition from high cost-of-living markets
While HCSC offered reasonable salaries for these locations, candidates were receiving offers from companies headquartered in higher cost-of-living areas like San Francisco and New York, making it difficult to compete on compensation alone. We needed to emphasize other value propositions including impact, stability, and mission-driven work.
Our Approach
Our specialization in AI/ML & Data Science recruitment allowed us to leverage our extensive network of highly qualified candidates who valued mission-driven work in healthcare over purely compensation-driven opportunities.
We optimized the hiring process by focusing on candidates who were genuinely interested in making an impact on healthcare accessibility and quality, rather than competing solely on salary. This strategy proved highly effective in attracting talent aligned with HCSC's values and mission.
Quality Metrics
We significantly improved the submission to hire ratio and maintained consistent quality throughout our partnership with HCSC. Our focus on mission-aligned candidates resulted in strong retention and performance.
| Period | Submissions | Tech Interviews | Onsite Interviews | Offers | Hires |
|---|---|---|---|---|---|
| Nov-21 | 24 | 18 | 12 | 4 | 3 |
| Dec-21 | 31 | 22 | 14 | 5 | 4 |
| Overall Avg | 105 | 68 | 42 | 15 | 7 |
"I had the pleasure to work with Allison at HopHR during a recent job transition. The team at HopHR was very professional and introduced me to a great company, where I am now employed as a lead data scientist. I am grateful for her help to find my dream job."
John Papazian
Lead Data Scientist, Blue Cross Blue Shield
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